Watch and Learn!

Are you a suite or small salon owner (Just you, no employees) and you are unsure how much to order? Here is a suggetion inventory list that should help you!

So I really believe that all first time clients hsould be booked for your largest foil service (If they are seeking dimensional color that is). So have you ever had a new client inquire for JUST a toner service? Here is what I say when that happens...

If you are someone who does not like the 9pm text message of "Hey I want to book an appointment" then raise your hand! It can be confusing sometimes how to navigate this and especially if you are someone who uses your personal phone for your business.

So you booked the appointment. A client texted and it looks like it is a corrective color. At the time of booking you thought you could tackle it, but after thinking about it, you are just too nervous. How do you tell the client this?

Pre-booking can feel intimidating sometimes for stylists to talk with their clients about. This is verbiage you can use to successfully pre-book clients.

This pricing script is great for if you are seeking to do an increase based off of the investments you've made in education over the last year.

These questions have changed the way that I navigate through a client consultation!

Every independent stylist whether you are a booth renter or a suite owner has a legal name for their business. I recommend using that name in your script as opposed to just saying “Hi and thank you for your inquiry” This way it from the start shows the inquiring client that you are a business, and it helps to make it less personal, therefore helping you to remove your emotions from your business.

To My Valued Clients,

Great member question and I wanted to share my thoughts!

To My Valued Clients,

To My Valued Clients,

Press Play and listen...

To my valued clients,

Lets talk about timing… My thought always is this.. PACE IS PERSONAL. There are few industries that a job is required to be done in a...

A salon policy that I strongly believe in is “WE DO NOT OFFER REFUNDS OF ANY KIND”

WHEN YOU NEED A CLIENT TO COME IN FOR A COLOR CORRECTION CONSULTATION: ( This is after they have sent hair history and photos)

In my career, I have had to fire three clients. Not a ton but just enough to cause worlds of anxiety. The last client I had to fire was...

SALON POLICIES