A member asked this question and I wanted to break it down!

If you are someone who does not like the 9pm text message of "Hey I want to book an appointment" then raise your hand! It can be confusing sometimes how to navigate this and especially if you are someone who uses your personal phone for your business.

A member asked... What is your rule of thumb on how much to mix? I feel like I am always over mixing and wasting product.

So you booked the appointment. A client texted and it looks like it is a corrective color. At the time of booking you thought you could tackle it, but after thinking about it, you are just too nervous. How do you tell the client this?

Pre-booking can feel intimidating sometimes for stylists to talk with their clients about. This is verbiage you can use to successfully pre-book clients.

This pricing script is great for if you are seeking to do an increase based off of the investments you've made in education over the last year.

These questions have changed the way that I navigate through a client consultation!

A gray blending post to help simplify the way that you approach formulating and consulting.

Every independent stylist whether you are a booth renter or a suite owner has a legal name for their business. I recommend using that name in your script as opposed to just saying “Hi and thank you for your inquiry” This way it from the start shows the inquiring client that you are a business, and it helps to make it less personal, therefore helping you to remove your emotions from your business.

To My Valued Clients,

FORMULAS :   LOWLIGHT FORMULA:   06N + 06NCh + 06GI (all equal parts) TONING FORMULA: Zone 1: 05NW + 06WG (all equal parts) Zone 2/3: 07NB + 08GI + 07NCh (all equal parts)

Shades EQ as we know is a vast line.

Lowlighting is one of the few services that I can guarantee every time you are applying on 100% dry hair. So that brings us to the fact that Shades EQ does deposit true to level on dry hair. When formulating a lowlight, especially on a porous blonde, it can feel confusing. I think we have all found out the hard way that the N series is not the true natural and unfortunately, we found that out mid lowlight.

Great member question and I wanted to share my thoughts!

YOUR CLIENT IS LOOKING TO BLEND THEIR GRAY INSTEAD OF COVERING THEIR GRAY. HOW DO YOU MANAGE THEIR EXPECTATIONS OF THE GROW OUT, HELP...